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Benefits of working with a company rooted in Nordic values
Values are the driving force behind a company’s mission and purpose. They shape the way a company operates, the way it serves its customers, and the way it approaches problem-solving. Being a Danish software company, we firmly believe that our core values are the key to our success and the reason why our customers keep coming back. So what are these values that we hold so dear? We believe in the power of Trust, Transparency, Customer Success, Innovation, Equality, and Sustainability. Let’s dive a bit deeper into each of these values and see how they play out in our day-to-day operations.
Trustworthy Reliability
Trust is at the forefront of everything we do at Tikweb. Our customers know that we have their back and will always act in their best interests. We believe in building strong, long-lasting relationships that are founded on a foundation of mutual respect and understanding. For example, when a customer shares confidential information with us, we sign a non-disclosure agreement (NDA) to make sure that the information remains protected. This shows our commitment to building strong, trustworthy relationships with our customers. Additionally, we use secure servers with firewalls to prevent unauthorized access and we make sure that all of our employees are trained in data privacy and security best practices.
Radiant Transparency
Transparency is another cornerstone of our values at Tikweb. Our customers have a right to know what we are doing, and how we are doing it. That’s why we are always open and honest in our dealings with our customers, and we never try to hide anything from them. For instance, we send regular progress reports to our customers to keep them updated on the status of their projects. we use project management tools like Asana, Trello, or Jira and communication tools such as Slack to keep track of all the tasks that need to be completed and to provide our customers with real-time updates on the progress of their projects. Additionally, we are always open to answering any questions or concerns that our customers may have and we never try to hide anything from them.
Customer Triumph
Customer Success is the heart and soul of Tikweb. Our mission is to help our customers achieve their goals, and we work tirelessly to ensure that they are completely satisfied with the services we provide. For example, when a customer has a specific requirement, we work closely with them to understand their needs and create a customized solution that meets those needs. We also provide ongoing support and maintenance to ensure that their solution continues to function optimally. Additionally, if needed, we offer training and education to help our customers get the most out of their solutions.
Pioneering Progress
Innovation is a driving force at Tikweb. We believe in pushing the boundaries of what is possible and finding new and better ways to meet the needs of our customers. For instance, we have a dedicated team of R&D specialists who are constantly exploring new technologies and development methods to ensure that our solutions are always cutting-edge and up-to-date. We also encourage our employees to be creative and to think outside the box when it comes to problem-solving. Moreover, we run an in-house full-service academy so our employees receive life-long education and certifications. Keeping them up to date will allow our customers to take advantage of them to the fullest extent possible. By prioritizing innovation, we are able to deliver solutions that are not only functional but also innovative and impactful.
Inclusive Equality
Equality is a value that is deeply ingrained in our company culture. We believe in treating all of our customers with respect and fairness, regardless of gender, race, or any other characteristic. For example, we have a strict zero-tolerance policy for any form of discrimination or harassment, and we ensure that all of our employees are trained in equality and diversity. Additionally, we are committed to creating a welcoming and inclusive environment for everyone, and we make sure that our customers feel valued and respected.
Eco-Friendly Endurance
Tikweb values sustainability. We believe in creating solutions that are beneficial for both our customers and the environment. For example, we use environmentally friendly technologies like cloud computing to minimize our carbon footprint and we encourage our customers to adopt sustainable business practices as well. Additionally, we are always looking for ways to reduce waste and make our operations more environmentally friendly. By prioritizing sustainability, we are not only helping to protect the planet, but we are also making a positive impact on the communities we serve.
By prioritizing these values in our business operations, we are able to deliver the best possible results for our customers, and build strong, long-lasting relationships based on mutual trust and respect. Join us on our journey to excellence and discover the power of values at Tikweb.