Blogs
How do we maintain hybrid teams and help Salesforce businesses?
Have you ever considered what it would be like to have a team consisting of an Employer Of Record and a local Scandinavian product owner from your region? Or perhaps a team of Salesforce specialists working on your project? While such a team structure may seem like a dream, at Tikforce, we make it a reality for businesses seeking top-tier global talent and efficient project management. With our hyper-specialized Salesforce staffing solution, we source, certify, and continuously educate Salesforce developers specifically catered to your needs. Let us welcome you to the ‘Hybrid Team’ at Tikforce and explore the benefits of our team management approach together.
The Hybrid Team concept at Tikforce entails working together in a local and remote environment. Having a distributed remote team has both advantages and disadvantages. However, we have a model that gets the best of both worlds. At the end of the day, it’s not just a model, it’s a way of life. We call it “Tikforce Hybrid Life Balance!” This model allows for flexibility and maximizes collaboration between team members and customers. It focuses on creating a culture of trust and communication, resulting in more productive and efficient teams.
European cultural training and effective team building activities
We invest time in cultural training and team-building activities to build up the work ethic of our hybrid remote teams. In addition, our team is committed to learning about European customs, styles, and traditions. By doing so, we aim to avoid cultural barriers between our customers and hybrid teams. Our team members research the cultural practices and values of the countries where their European customers are located. Furthermore, they make a conscious effort to incorporate these practices into their work to build stronger working relationships with our clients.
Strategies to bridge cultural gaps for successful hybrid teams
In addition to cultural training, we recognize the value of in-person visits. As such, our Scandinavian team regularly visits our remote offices and team members. During these visits, they spend time with our team members to help them overcome cultural barriers and gain a deeper understanding of local customs and practices. This first-hand knowledge of different cultures is invaluable in helping us better serve our customers and tailor our approach to match their unique preferences.
Improving communication and multicultural skills in our hybrid team
A study by the Project Management Institute found that a third of the time a project fails is due to poor communication. Effective communication is key to any project’s success, especially in a hybrid team setting. That’s why Tikforce offers continuous training and development programs for its team members, led by highly skilled and IELTS-certified mentors. Our in-house training programs focus on developing a range of soft skills, including English language proficiency and intercultural communication. To achieve this, our program covers topics such as active listening, non-verbal communication, etiquette, and giving and receiving feedback, so team members learn to respect each other’s communication styles. Having these skills helps our team members interact more effectively and provides our customers with a higher level of service. Furthermore, upon completing our training programs, team members receive 3 levels of Communicator certifications that validate their mastery of these essential skills.
Tikforce academy certifications to upscale our hybrid team
We strive to provide our customers with the most knowledgeable and skilled Salesforce team possible. To achieve this goal, our Salesforce specialists have a range of certifications in key areas. Such as Salesforce Marketing Cloud Administration, Marketing Cloud Developer, Marketing Cloud Email Specialist, Platform Developer 1, and Administrator.
But we don’t stop there. You may have difficulty finding a developer who is right for your business type. This is why we created an in-house training program called “The Tikweb Academy”. By investing in continuous education and professional certifications, we believe that we can build a Salesforce team tailor-made to meet our customers’ unique needs and preferences.
Furthermore, by collaborating throughout the process, we can ensure that the developers we provide are not just technically skilled, but also aligned with the company’s culture and values. We’re passionate about creating value for our customers, and our in-house academy is one of the ways we do it.
Streamlining hybrid team management with real-time project tracking
Our hybrid teams are equipped with the latest and most advanced computer setup, featuring high-speed internet, webcams, proper lighting, and ANC microphones at every workstation. This ensures that our team members have everything they need to work efficiently and collaboratively with our customers. Your hybrid team members will use the same tools as everyone else on your team, like Email, Slack, or Google Meetings. In addition, we use project management tools like JIRA. These tools allow our clients and team members to stay on top of tasks, deadlines and track progress in real-time. This transparency helps to build trust and fosters a collaborative working relationship between our clients and hybrid team members.
Prioritizing work-life balance and benefits to retain our hybrid team
A healthy work-life balance is crucial for team well-being and retention. As a Tier 3 EOR (Employer of Record) company, we provide our teams with social security services and a range of benefits that extend beyond local standards and reflect Nordic levels of support. Our benefits package includes paid time off, half-yearly and annual team-building events, indoor games, festival bonuses, weekly roundups, development meetings, constant feedback, mentoring, and more. In addition, we celebrate birthdays, work anniversaries, and project successes by throwing parties. Appreciating our team members and creating a caring culture are extremely important to us. We understand that happy and valued team members are key to our business’s success, and our goal is to foster a supportive and rewarding environment. As a result, we have cultivated a positive work environment that ultimately benefits our customers and businesses.